Terms of Service

Last updated: May 2026

These Terms of Service (“Terms”) govern your use of the DialReturn website and services (“Services”). By accessing or using our Services, you agree to these Terms.

1. Overview

DialReturn provides tools that help businesses recover missed calls, follow up with inbound leads, and automate SMS workflows. These Terms apply to all visitors, users, and customers.

2. Use of the Services

You agree to use DialReturn only for lawful business purposes. You may not use our Services to send spam, harassment, or unauthorized marketing messages.

3. SMS Messaging

If you use DialReturn to send SMS messages, you must comply with all applicable laws and carrier rules, including:

• TCPA (Telephone Consumer Protection Act)
• CTIA guidelines
• Carrier A2P 10DLC requirements

You are responsible for obtaining proper consent from your contacts before sending SMS messages.

Required disclosures for SMS messaging:

• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for help.

4. Data Collection & Privacy

By using our Services, you agree to the collection and use of information as described in our Privacy Policy.

We use third‑party processors to store and manage data, including:

• Google Forms / Google Sheets
• Make.com
• Twilio

5. No Guarantees or Warranties

DialReturn is provided “as is” without warranties of any kind. We do not guarantee message delivery, lead recovery results, or uninterrupted service.

6. Limitation of Liability

To the fullest extent permitted by law, DialReturn is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

7. Termination

We may suspend or terminate access to the Services at any time for misuse, abuse, or violation of these Terms.

8. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will always reflect the most recent version.

9. Contact Us

If you have questions about these Terms, contact us at:

hello@dialreturn.com